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How to Manage Candidate Access to Interview Slots

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Written by Iryna Milchynska
Updated over 2 weeks ago

You can allow candidates to book interview slots through by changing their application status, and allow them to book, reschedule, or cancel interview slots as needed.

How to give access to candidates to book interview slots

  1. Go to your ATS page.

  2. Navigate to a job with interview slots attached.

  3. Go to 'Applicant Details' page.

  4. Select a new application status for the Applicant from the dropdown list and click on the 'Update Status' button. Note that you can also perform this action directly from the Swimlane view.

  5. At the bottom of the pop-up window you will see a "Grant Access to Book Interview Slots (Optional)" section with a dropdown list of interview slots that have been created for this job advert. You can attach more than one group of interview slots for candidates to select from to learn more about grouping interview slots, click here.
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  6. Click on the Confirm button.

  7. If your organisation has an email templates set up for the corresponding application stage, the candidate will be notified by email to log in to the platform, where they can select a slot that works for them.

  8. Once a candidate books an interview slot, the school/hiring manager will be notified by email.

Note: You can provide access to interview slots at different stages of the application process and offer different types of interviews (e.g. Video Call, In Person, or Phone Call).


Rescheduling a booked interview slot

School or hiring manager-initiated reschedule:

As a hiring manager you can change the interview date & time for a booked interview slot:

  • Go to the ATS page.

  • Open the Applicants tab for a job with interview slots attached.

  • Go to the Applicant detail page of the applicant you want to reschedule the interview slot for.

  • Click on the Reschedule button for the booked interview slot, select the time to reschedule to, and select 'Reschedule Interview' in the bottom right.
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  • The candidate will be notified with updated details of the rescheduled interview.

Candidate-initiated Reschedule:

  • Candidates can request to reschedule their booked interview.

  • The hiring manager will receive a notification of the reschedule request.

  • The hiring manager has two options:
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    • Approve reschedule. Click the Approve reschedule button and confirm your action in the pop up window. The candidate will receive an email with the remaining available slots to select from.

    • Deny reschedule. Click the Deny reschedule button and confirm your action in the pop up window. No changes will be made to the booked slot. The candidate will be notified that they are still expected to attend the originally scheduled interview.


Cancelling an Interview

To cancel a booked interview slot

  • Go to the ATS page.

  • Open the Applicants tab for a job with the Candidate you'd like to cancel a booked slot for.

  • Go to the Candidate details page.

  • Click on the Cancel button in the booked interview slot section

  • Confirm your action in the pop up window

  • The candidate will be notified immediately.

    If the candidate cancels their interview, the school/hiring manager will receive a notification.

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