Skip to main content

Manage your availability

Keep your availability up to date so you only receive invitations to Shifts when you are free

Jemma Ive avatar
Written by Jemma Ive
Updated over 10 months ago

To manage your availability, simply log in and click 'Availability' in the left hand menu. You'll see a calendar. Here you are able to mark yourself as unavailable for the whole or part of a day. Click and drag across for multiple days of unavailability or pause your availability without setting dates by clicking the red button at the top of the screen.

Marking yourself as unavailable for the whole of a day.

Simply click on the day and then click confirm in the pop up window

Marking yourself as unavailable for part of a day

After clicking on the day you require, click on the ‘Select hour range’ checkbox in the pop up window. This will now give you the ability to enter the start and end time of your unavailability to the minute. If this is a repeated pattern of unavailability, simply tick ‘Repeat event’ and enter the final date of your unavailability.

By marking yourself as unavailable on any given day or time will mean that you will not appear in search results for, and therefore cannot be invited to, any job that includes the time that you are unavailable.

Removing previous unavailability

If you wish to delete an unavailability event which you have previously created, simply click on the red block (click and hold if on a mobile device) and then either Edit if you wish to change part of the unavailability event or Remove if you wish to remove it entirely.

Pausing shift invites

If pausing your availability, you'll be asked to give a reason as to why you're not available. This helps your service provider to monitor availability across the platform and improve their service to you. Once you have paused, you will not appear in any searches made on the system whilst you are still paused.

To unpause your job offers, simply click ‘Resume my job offers’ which will then allow you to appear in subsequent job searches.

Please note: All shifts including working hours will be shown in your availability calendar.

Did this answer your question?