Step-by-Step Guide for Setting Up MFA
Go to My Profile in the sidebar menu.
Select Enrol Multi-Factor Authentication (MFA).
A series of information boxes will appear. Click Continue after reviewing each box.
The last screen shows a QR Code that opens in a new tab.
Open your authenticator app, scan the QR code, and enter the one-time code generated.
After entering the one-time code a green check mark will appear, this will confirm a successful enrolment.
Log out and log in again to trigger the MFA prompt.
**You will be asked to enter a code from your authenticator app each time you log in. There is an opportunity to select 'Remember this device for 30 days' upon log in for easier access.**
Removing MFA
If needed, select Remove Multi-Factor Authentication (MFA) from the My Profile page.
You also have the option to Remember Device for 30 Days for easier access.
Admin View of MFA Status
Admins with permission can view each user's MFA status:
In Progress: The user has not completed the setup.
Enabled: MFA is active for the user.
Not Enabled: MFA has not been initiated.
Admins can also filter by MFA Status, and search by Name or Email Address to easily manage team security.